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Building a Quality/High-Performing Team?

Before delving deep into the topic, it's crucial to discuss and define what team work is. It is characterized as work carried out by a group in an atmosphere of spontaneous help and cooperation. However, this is the very aspect that poses the most challenges when forming a high-performing team. Indeed, to establish a high-performing team, it's not enough to just randomly gather a group of talented individuals. It's an exercise that demands diplomacy, respect, and numerous human qualities. For a team to truly excel, its members must unite around a common vision and be motivated to bring it to life. This is the toughest part because each person has their unique character and history. Yet in a team, they must share clear and measurable objectives and commit to playing their part in the overall success of the group. The role of a manager in this "mission" is pivotal.

Here are six key steps to build and maintain a strong, cohesive, and effective team:

  1. Define a Clear and Specific Goal This step involves clearly defining the team's objective, including the overall motivations for its creation. Answer questions such as:

  • What do you want to create, change, or improve?

  • What is the purpose of each person's role in the team?

  1. Determine Objectives (Consisting of Different and Complementary Skills) Bringing together complementary skills helps achieve a project more swiftly and effectively. As capabilities shine through, each member can contribute their part. Everyone passionately aligns with the overall vision and is motivated to give their best. Trust, respect, and mutual support are crucial. The broader the skill set and abilities, the wider the range of viewpoints and ideas. A balanced mix of personalities allows the team to collaborate harmoniously and question itself if necessary.

  2. Determine Individual Objectives The aim here is to break down the vision of the objectives into smaller, more manageable tasks. This can be achieved through a calendar with agreed-upon deadlines, stages, and responsibilities. Decide on the role of each team member, and also consider other necessary resources in terms of time, materials, space, support, and money.

  3. Define Expectations To ensure every member understands what's expected of them, establish behavioral standards for the team. Is communication frequent, open, honest, and transparent? Are contributions encouraged, valued, and recognized? Is conflict handled constructively? Are team decisions and opinions respected? Setting clear norms from the start ensures each member's behavior and contribution are appropriate.

  4. Monitor and Review through Regular Communication You might consider holding weekly meetings to review everyone's progress and that of the project. This allows for the identification of obstacles and the implementation of suitable solutions.

  5. Praise and Reward Take the time to regularly acknowledge, reward, and celebrate both individual and team performances. This helps boost group morale and motivation to continue their tasks. Find the best way to celebrate the team's milestones, like a personal "thank you" during a team meeting, a CC'd email to management, or a team lunch. Ensure recognition is consistent and that the chosen method motivates and empowers team members to keep positively contributing to the team's progress.

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