Because individuality is the key to the organization's success
Our solutions and services
Welcome to Humanissue Consulting, your partner of excellence in retail consulting based in the heart of Clermont-Ferrand. With nearly two decades of expertise in the luxury sector, we are dedicated to turning every retail challenge into an opportunity, combining strategic finesse and human sensitivity.
In the era of digitalization and facing increasingly demanding consumers, our mission is clear: to boost your business performance by refining what is the very essence of commerce - the human element. Our services, designed as a complete ecosystem, include training in cross-functional skills (management, stress management, customer relations, transactional analysis, etc.), specialized recruitment in the luxury and IT sectors (from passionate salespeople to seasoned store managers or CIOs), as well as advice on retail marketing and optimizing your in-store operations.
At Humanissue Consulting, we offer a comprehensive range of services designed to enhance the performance of your business in the retail sector. Our scope of activities extends to auditing, consulting, training, and recruitment, with an active presence in Île-de-France, Lyon, Bordeaux, Geneva, overseas territories, and the Auvergne-Rhône-Alpes region.
YOUR CHALLENGES
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Talent Attractiveness: Difficulty in recruiting and retaining suitable profiles in a tight market.
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Digital Adaptation: Delays or lack of integration of digital tools and new technologies in operational processes.
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Commercial Performance: Optimization of revenue in the face of increased competition and constantly evolving customer expectations.
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Team Engagement: Low motivation or lack of cohesion affecting productivity and workplace atmosphere.
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Ineffective Management: Lack of appropriate managerial approaches, leading to relational or organizational issues.
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Insufficient Customer Experience: Difficulty in offering a distinctive and loyalty-building customer experience, essential in retail and luxury.
OUR SOLUTIONS
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Customized Recruitment: Selection of the best talents suited to your specific needs, using a proven methodology.
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Personalized Training: Skill development in management, sales, customer relations, and conflict management, for high-performing teams.
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Strategic Audit: Comprehensive analysis of your processes and proposals for concrete improvements aligned with your objectives.
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Digital Support: Advice and implementation of tech solutions to modernize your practices and increase competitiveness.
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Managerial Coaching: Support for managers to develop agile, collaborative, and human-centered approaches.
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Customer Experience Optimization: Development of customer-oriented strategies to enhance satisfaction, engagement, and loyalty.
AND MORE...
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Educational Engineering: Design of specific programs, educational games, and creation of training campuses for your companies.
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Marketing Strategies: Advice and implementation of marketing strategies (communication, commercialization, brand identity, merchandising, etc.) to enhance your performance.
